Mobile: +39 3920249263
E-mail: info@lunacosmetici . com
SHIPPING AND HANDLING
- EXPECTED DELIVERY TIMES BY GLS COURIER
Approximately 3 working days from the date of receipt of payment.
Delivery times may vary due to force majeure such as weather conditions and holiday strikes.
Deliveries are made from Monday to Friday, during normal office hours, excluding national holidays, by delivering the products to the address specified when placing the order.
- PREPARATION TIMES
Orders received from Monday to Friday, excluding public holidays, are processed on the same day if placed before 12:00 or on the following working day if placed after midday. Orders received on Saturday and/or Sunday are processed the following Monday.
-CHANGE AN ORDER
You can change an order at any time before it has been processed.
To modify an order, send an e-mail to firstname.lastname@example.org
If the order has already been processed it cannot be changed.
- PRODUCTS NOT AVAILABLE
It is possible that there may be occasional unavailability of the products offered, in this case, if the products chosen by the Customer are not, in whole or in part, available, the order will be sent with the products available after having sent notice to the Customer regarding the products unavailable and re-credited via the payment method originally used.